Customer Service

How does T-wrecks Charters’ customer service stand out from the rest?

First, Twrecks prides itself for having the fastest response time in the business.  Yes, if you contact Twrecks for an inquiry or to reserve your date, you will get a call back the same day by our customer service representative!

Second, we not only personalize your experience but we build friendships.  Our huge repeat customers base can attest to that.  We have loyal customers from Canada, California, Virginia and New York (just to name a few) that book with us months in advance.    Getting to know our customers by first name and their water fun preference are similar to that of the “Charter concierge” service we provide.

Finally, Twrecks always goes that extra mile to show you our appreciation.  Private celebrations are allowed ample decorating time before the departure time, we have a festive bachelorette banner in place before the party begins, we take lots of pictures and videos or your event and then we emailed them all to you!

Try us, give us a call and you too will become a repeat customer!